Thank you for playing Triangle Breaker. This support page explains how to get help with gameplay, scores, accounts, and data-related requests.
1. About Support
We provide support for issues and questions related to Triangle Breaker. Please review the information below before contacting us.
2. Gameplay and Scores
- How do I play? Drag to aim, then release to shoot the balls. Bounce the balls off the walls to break the triangle blocks, clear stages, collect more balls, and aim for a higher score.
- How is my score saved? Sign in with your Google or Apple account in the App to save your high score and participate in the global ranking.
- Why is my ranking not updating? Check your network connection, confirm that you are signed in, and restart the App. Ranking updates may take a short time to appear.
3. Account and Data Requests
- To disconnect your account, use the Logout option in the ranking or account menu.
- To delete your account and ranking data, use the Delete Account option in the App.
- If you cannot access the in-app controls, email us from the address associated with your request. We may ask for limited information needed to identify and process the request.
4. Troubleshooting Before Contacting Us
Before sending a support request, please try the following:
- Update Triangle Breaker to the latest version available from the app marketplace.
- Close and reopen the App, then restart your device if the issue continues.
- Confirm that your device has a stable network connection when using sign-in or ranking features.
- When contacting us, include your device model, operating system version, App version, a description of the issue, and the steps needed to reproduce it.
- Do not include passwords, authentication codes, or other sensitive information in your message or screenshots.
5. Contact and Related Policies
If the issue continues or your question is not answered above, contact us by email.
- Developer/Team: Minseok Song, KEYPLE
- Email: keypeopleofficial@gmail.com
- Privacy Policy: Triangle Breaker Privacy Policy
We will review your request and respond as soon as reasonably possible.